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Shipment and Delivery

Shipping Policy for poppower Shop

 

Welcome to poppower Shop! Please refer to the guidelines below for a seamless and informed shopping experience, no matter where you're located.

 

**Section 1: Applicability and Acceptance**

This policy applies to all orders, including international ones. By placing an order with us, you agree to adhere to the policies outlined below.

 

**Section 2: Shipping Costs and Options**

When your purchase exceeds $20, you will enjoy free shipping. If the purchase amount is below $20, a $0.99 shipping fee will apply.

 

**Section 3: Shipping Duration and Handling**

Orders placed before the daily cutoff time of 2:00 PM (Pacific Standard Time - GMT-08:00) will be processed for shipping. Shipments typically take 5 to 7 days (Monday to Friday). Our dedicated team handles your order within 1 to 3 business days, from Monday to Friday.

 

**Section 4: Address Changes**

Once an order is in transit, we cannot modify the delivery address. For any adjustments, please contact us within 24 hours of placing your order.

 

**Section 5: Order Tracking**

Upon shipment, you'll receive a Shipment Confirmation email with your tracking number(s). Tracking information becomes available within 24 hours and allows you to monitor your order until delivery.

 

**Section 6: Cancellations and Refunds**

Cancellations are accepted before dispatch. For dispatched orders, refer to our refund policy.

 

**Section 7: Damaged Parcels**

If you notice damage during transit, consider rejecting the delivery if possible. For accepted parcels later found damaged, contact our customer service for guidance.

 

**Section 8: Special Considerations**

- Provide a valid phone number for prompt communication.

- We do not ship to Military Bases or PO Boxes.

- During holidays, expect additional transit days due to potential delays.

Rest assured, we select shipping methods for safe and timely delivery.

 

**Section 9: Customer Service**

For inquiries, concerns, or assistance, contact our dedicated customer service team at [email protected].

 

**Section 10: Order Tracking**

Use our online Order Tracking feature with your emailed order number for estimated arrival information.

We are committed to providing an exceptional shopping experience, no matter your location. Thank you for choosing poppower Shop!

 

Shipping Address: 5919 Cook Rd ,Byron,New York,14422,US

Customer Service Email:[email protected]


Updated on 14th, Mar, 2024

Best Regards

https://www.poppower.com